Neat Pulse Plus for Neat Center, including Control and Care for 5 years

Neat Pulse Plus for Neat Center, including Control and Care (5 years)

Control

• Management and monitoring +  limited device warranty
• Hardware replacement (RMA)

Care

• Technical support levels 1–3
• Priority queuing
• Initial response times (SLAs)
• Advanced troubleshooting
• Zoom/Microsoft case escalations

Peace of mind in a heartbeat.

Neat Pulse is a full-service offering that gives you a choice of which applications to run on your Neat devices, complete control of your device deployment, premium support care and extended warranty coverage.

Control

Access the powerful Neat Pulse platform. This cloud-based subscription offering lets your IT administrators centrally control, manage and monitor Neat devices.

Care

Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.

Clear overview.

Easily keep track of all your Neat devices and their status with a clear visual overview of grouped and paired devices.

Powerful filtering.

Quickly find devices of interest with adaptive status, location and device type filters.

Live status.

Monitor room occupancy and air quality with real-time device status reporting.

Bulk actions.

Perform relevant updates, restarts, or get logs on multiple devices.

Single control.

Set up and configure devices and change settings on the fly.

Remote control.

Control the apps on your Neat devices as if you were in the room.

Secure and flexible.

Rest assured with secure single sign-on, tailor access to specific regions or locations and ensure accountability with audit trails.

Cover.

Protect your devices with an extended warranty and get rapid device replacement to minimize downtime should any issues arise.